HexaCon is hosted by the non-profit Shiny Garden, which has several policies covering attendee and volunteer behavior at its events. Please review them below.
HexaCon Policies*
Code of Conduct
HexaCon is about having fun. After all, it wouldn’t be worth it to be together for four days if we didn’t all have a great time together! As every gamer knows, a thorough rulebook is the key to everyone having a good time, so here are our rules for a safe and fun HexaCon. If you have a question about a certain policy or guideline, be sure to read through all of our policies, but if that still doesn’t answer your question, email chair@hexacondenver.org , Game on!
Game Masters
HexaCon allows Game Masters to register as a by ‘purchasing’ a $0.00 badge through Table Top Events. If you submit; at least one 4-hour shift you will be provided your day badge on-site. If you provide more shifts you will be eligible for additional perks like meals and hotel accommodations. If you submit at least 12 hours of time you will be provided a weekend badge on-site.
If you wish to be on the convention staff please email chair@hexacondenver.org.
Be Safe
- Follow all event policies, venue rules, and staff directions
- No running, jumping, throwing, or other unsafe shenanigans
- Support each other in maintaining a safe environment
- Report concerns to HexaCon staff immediately.
- Our staff cannot read your mind; they can only act if you do.
Play Nice
- Don’t harass anyone.
- Respect everyone’s physical and social boundaries and personal property
- No stealing, cheating, trolling, or showing animosity to another attendee.
Have Fun
- Make a friend
- Play some games
- Explore
- Remember to eat, sleep, and shower
Everyone should observe common sense rules for behavior, personal interaction, courtesy, and respect. Harassing or offensive behavior will not be tolerated. HexaCon reserves the right to revoke, without refund, the badge of any participant not in compliance with this policy.
The following are prohibited from the convention:
- Drones, helium balloons, and other airborne objects or devices.
- Skateboards, roller skates, non-mobility scooters.
- Pets, with the sole exception of service animals as determined by the venue.
- Smoking, vaping and illicit substances of any kind are prohibited.
Advertising
There is no placement of flyers, posters, or show billing of any kind in or around any of the convention grounds, including the hotel. The only exceptions are the handout table in the main lobby, the Vendor Hall by an authorized vendor or an authorized organization. If caught, you may be asked to leave the convention and have your badge revoked without refund.
Security
Security maybe provided by a professional security firm and may include off-duty law enforcement personnel, security guards and HexaCon staff. All security personnel serve to ensure the safety and well-being of everyone. Please show them the respect they deserve. Failure to comply with the directives issued by uniformed security and staff may result in immediate expulsion without refund.
Costumes and Weapons
Weapons and items that appear to be weapons are not allowed at HexaCon. Self-defense, recreational and utility items such as knifes, Tasers, pepper spray, BB guns, cap guns, air-soft weapons, paintball guns, water guns, martial arts weaponry, including wooden practice weapons, etc., are not welcome, even if it is lawful to own and carry them in other public places. Off-duty security, law enforcement and military personnel are not allowed to bring their weapons to HexaCon.
Items resembling futuristic weapons, fantasy weapons, and non-projectile boffer weapons may be allowed provided they are not handled in a careless, threatening, or destructive manner against persons or property and are regulated to the rooms and areas where those specific events are taking place.
Questionable items can be brought to the Registration Desk during operating hours to be checked for compliance with this policy. Some events may provide exceptions to this policy under strict circumstances defined by that event.
Items purchased in the Vendor Hall which violate this policy must be wrapped and immediately removed from the convention premises.
HexaCon Event Staff or security personnel may inspect any item or costume at any time during the convention. Failure to comply with these policies and/or the instructions of HexaCon Event Staff or security personnel may result in immediate removal from the convention without refund.
If you have any questions about these policies, please contact chair@hexacondenver.org before the convention or visit the Registration Desk in the hotel during operating hours.
Lost and Found
The Registration Desk will serve as the center for lost and found items during the convention. Unclaimed property will be kept by the convention or donated to a suitable charity. You can help protect your belongings by including identification tags with mobile phone numbers in wallets, purses, backpacks and other loose items. Labeling belongings helps us attempt to return recovered items to their rightful owners.
Anti-Harassment Policy
HexaCon is committed to providing a safe environment where everyone is treated with dignity and respect. Harassment or unwelcome conduct, whether verbal, physical, visual, or in any other form, is strictly prohibited. HexaCon’s anti-harassment policy applies to all persons involved in the operation or attendance of the convention or HexaCon-sponsored event. HexaCon will not tolerate harassment of anyone by anyone, including participants, vendors, hosts, or HexaCon staff.
HexaCon defines harassment as any behavior that threatens a person or group or produces an unsafe or non-inclusive environment.
Harassment includes, but is not limited to:
- Offensive verbal comments or non-verbal expressions related to gender, gender identity, gender expression, sexual orientation, disability, physical appearance, body size, race, age, or religious beliefs.
- Harassment also includes, but is not limited to, sexual or discriminatory images in public and quasi-public spaces (online and offline), intimidation, stalking, following, harassing photography or recording, sustained disruption of talks or other events, inappropriate physical contact, and unwelcome sexual attention.
- Harassment may take the form of comments, epithets, slurs, jokes, teasing, display or discussion of written or graphic material, repeatedly standing too close to or brushing up against a person, or giving gifts of an unwanted or sexual nature.
Advocating or encouraging any of the above is also considered harassment.
Harassment at HexaCon does not include respectful disagreement or critique offered in good faith. HexaCon reserves the right to alter or broaden its definition of harassment at its sole discretion.
No one should tolerate any conduct of this type. Should you experience or witness harassment, you may choose to take any of the following actions and HexaCon staff and security have the right to ask if these steps were taken:
- If you feel safe and comfortable doing so, ask the offender to stop. Whether the offending behavior is intentional or unintentional, expressing your discomfort to the offender directly often puts a stop to that conduct.
- Leave the area. While this may be unfair to you, it is sometimes best for your safety and well-being if you to choose to leave the area, especially if you feel uncomfortable around the offender or their conduct. After separating yourself from the conduct, you may still choose to take additional actions.
- Report the incident formally to HexaCon staff, on-site or online. You may go to the Registration Desk to file an ‘incident report’ in person. This can also be done anytime during or up to 14 days after the show by emailing chair@hexacondenver.org
- Contact the hotel, police or other appropriate authorities. Your health and safety are our most important concerns. If you require immediate assistance from law enforcement, medical services, or other governmental entities, please do not hesitate to contact such services directly.
Based on any informal or formal complaint or report of harassment, HexaCon may take the following steps. Note that this list is not exhaustive, and other appropriate action may be taken as necessary.
- Read and investigate all reports. HexaCon documents and reviews all reports. Reporting parties may be contacted for further clarifying information, unless they have submitted a report anonymously or asked to not be contacted further. Note that HexaCon will not share the results of these reports with anyone, including the person who filed the report, unless required by law.
- Intercede if and when appropriate. HexaCon staff may take immediate action to address harassment concerns, including but not limited to, escorting participants to a location in which they feel safe, refunding tickets, cancelling events, moving event locations, requesting participants leave a specific area, removing offenders from the event, or banning offenders from the show. Bans and removals may be on a temporary basis, for the duration of the show, or permanent.
- Contact police and medical authorities when appropriate. If, upon review, HexaCon finds that relevant local government officials should be notified, HexaCon may contact such entities and/or share confidential information as required by law.
- Sanction participants based on our investigations. HexaCon participants found to have violated the Code of Conduct may be subject to sanctions, including but not limited to:
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- Verbal or written warning
- Requiring the participant to avoid any interaction with, and physical proximity to the party or parties involved
- Temporary suspension from any HexaCon sponsored events or online services
- Permanent ban from any HexaCon sponsored events or online services
- Immediate expulsion from the convention without refund
- Reporting of the incident to the appropriate authorities or other HexaCon event partners
HexaCon’s Code of Conduct applies in all physical and online spaces within HexaCon’s control. This includes, but is not limited to, event venues, Pop-Up HexaCon locations, HexaCon social media pages, streamed programming, and HexaCon forums. Occasionally HexaCon is made aware of behavior by participants (or potential participants) that has occurred outside of HexaCon—either online or offline—and is a gross violation of our Code of Conduct. These actions need not occur in HexaCon-affiliated spaces to be considered for sanctions by HexaCon. These include, but are not limited to:
- Individuals who have not attended HexaCon but have a history of abusive behavior and/or known incidents that took place outside HexaCon that may cause risks to a participant’s safety, or which may contribute to a hostile or non-inclusive environment at the convention
- HexaCon participants who have been reported for outside incidents, including, but not limited to, conduct at other conventions, threatening or abusive behavior online, or assault
We understand that, at times, participants will have disagreements or interpersonal conflicts that do not necessarily escalate to the point of harassment or abuse. HexaCon will not arbitrate such disagreements—we ask that you please leave these conflicts at home.
HexaCon continuously strives to create a safe and welcoming space. Should you have any suggestions for how we can improve, please email us at chair@hexacondenver.org
Registration Information
Registration is when attendees can purchase badges and event tickets for HexaCon through our online registration system. During Event Registration, event tickets are available for purchase. Onsite Event Registration opens Friday Noon; HexaCon officially begins at Noon and lasts through to Monday 6pm.
Payment
We accept Visa, MasterCard, Discover, and American Express as payment. Cash is accepted for on-site purchases only. Personal checks and money orders are not accepted at any time.
Badge or Wristband Credentials
Everyone attending HexaCon must wear a valid badge or wristband for identification while in the convention during gameplay and events. A badge is required to play in any event or to have an event ticket(s) and allows the bearer access to events happening in public areas during one or more days of the convention. Badges must be visible at all times to assure staff and security of your eligibility to participate in the convention.
Children Seven and Under, wristbands required
Children 7 and under are admitted free when accompanied by an attending adult. If your child wishes to participate in an event that requires purchasing an event ticket, you will need to purchase a HexaCon badge for them. Children over the age of seven are subject to the standard badge costs.
For the children’s protection, parents must register all children ages seven and under at Registration onsite. A wristband will be issued at that time listing the parent or guardian’s contact information. The wristband must be attached to the child’s wrist while in the convention center in case the child and parent become separated.
On-site Badge Registration – See Map
Event (Ticket) Registration – Free or donation
Events at HexaCon can be run by game clubs, publishers and other gaming organizations. HexaCon allows these entities to place ‘donation boxes’ or ‘tip jars’ to support the game masters or organizers financially to provide you with great entertainment. HexaCon does not charge a per-event fee; if you enjoy what a group provides please ‘pay what you want’ to keep the local organizations vibrant.
The following organizations are included in this system:
- Colorado Military Historians (CMH)
- Colorado Game Designers Guild
- Dungeons & Dragons Adventure League
- Envoy
- Pathfinder Society
- Rocky Mountain Savages
- And more to be announced
Lost and Misplaced Badges and Event Tickets
HexaCon cannot replace lost, stolen, or forgotten badges and/or event tickets. Please be responsible with your convention materials. Lost, stolen, or forgotten items can be repurchased at full cost (if available). It is recommended you check with the HexaCon registration desk to see if your materials have been turned in to Lost and Found before buying new materials. HexaCon assumes no responsibility for lost, stolen, or forgotten materials.
Refunds
After January 11th, all ticket refunds can only be done on site. The last day to refund a HexaCon 2024 badge is January 12th.
Liability
The purchase of a HexaCon badge admits one person to all basic activities and exhibits at HexaCon during regularly scheduled hours for the day(s) it is purchased. Some designated activities require payment of a separate, additional fee. In accepting this badge and in consideration for being admitted to HexaCon, the holder consents to being recorded (by audio and/or visual means) for exhibition and exploitation by any means in all media, including without limitation the Internet, worldwide in perpetuity.
The badge holder releases HexaCon from any liability for loss or damage to persons or property, infringement of any right, or any other claim or course of action of any kind; authorizes and permits HexaCon and its designees which includes but is not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness, and all reproductions thereof by any means and in all media now and hereafter known, including without limitation the Internet, for all purposes worldwide in perpetuity; and agrees to comply with all the rules and regulations of the Event.
HexaCon Event Management reserves the right to deny entry or remove from the Event facilities any person who in Event Management’s sole and absolute discretion is behaving or threatening to behave in a manner which Event Management reasonably considers to be disruptive of the Event.
* This policy was created via GEN Con creative commons license.
We care about creating safe spaces to play games together, at our events and yours, so we’ve published our Code of Conduct and Anti-Harassment Policy under a Creative Commons License. This means that you can freely use and adapt them for your convention or event. You can access a copy of our published policy here.